ALPACA MEET & GREET
The perfect way to meet alpacas!
Get up close and personal with our herd of 6 female and 3 male alpacas for 35 minutes. This experience gives you the opportunity to learn all about these fascinating and unique animals, get hands on time with them and enjoy feeding them.
You'll love the rustic, authentic and beautiful setting of Mad House Farm, where you can enjoy the peace and quiet and amazing views while you hang out with the herd.
When you arrive at the farm, we'll talk you through the important health and safety practices so you're set up to have an enjoyable and safe experience. Next, we'll introduce you to the Alpacas and tell you a bit about them. Then, we'll provide you with food for the Alpacas and let them out of their pen to interact with you. You will then have plenty of time to bond with the Alpacas, feed them and take photographs with them. During your experience, you can ask us any questions you would like and we'll do our best to answer them.
Enjoy meeting all the characters of our herd, such as crazy Daisy with her carrot addiction, sneaky Whiskey with her habit of appearing from nowhere and handsome Loki with his love of posing for selfies!
£12.50 PER ADULT
£3.50 PER CHILD UP TO AGE 12
(must be accompanied by 1 paying adult)
Alpaca food provided.
WEAR WEATHER-APPROPRIATE CLOTHING & FOOTWEAR
WHAT YOU GET
Introductory talk and safety briefing
35 minutes feeding and petting time with the Alpacas
Alpaca food provided
Q&A opportunities throughout
What You Need To Know
Mad House Farm is a working farm with minimal facilities in a rural location. You may need to walk across rough and uneven ground in multiple weather conditions.
We do not provide picnic food or drink at present, so you will need to bring your own according to your preferences.
While Alpacas are calm and good-natured creatures, they are still large wild animals and can therefore be unpredictable. It is imperative that you supervise any children you bring with you at all times, ensuring they remain by your side and are not allowed to roam around freely. This is vital to ensure their safety.
For reasons of safety and to prevent any infectious diseases being transmitted to our guests, we do not allow petting of the Alpacas before consumption of your picnic. Please be aware that you must ensure your hands are washed and cleaned after your picnic, before handling the Alpacas. You will need to wash your hands again afterwards, before you leave us.
We provide handwashing facilities and anti-bacterial gel.
Booking Terms and Conditions
Please note that this is an outdoor experience on farm tracks. These tracks are not smoothly tarmacked and may be uneven or muddy. As a result, our experiences are not accessible for wheelchair users or pushchairs.
While our Paca Picnic experiences are suitable for a wide range of people, all of our Alpaca Walk experiences require a degree of physical fitness. You will have to be able to walk or stand unaided for between 60 and 90 minutes in order to properly handle the alpaca or to keep up with the group. When bringing young children, adults must feel confident that their child can walk the whole distance of this experience. If they cannot, you must bring a sling or a carrier - we cannot allow you to carry your child as you must have both hands on the rein of the alpaca at all times.
We reserve the right to refuse you participation of the experience if we feel it is a risk to your own safety or we feel you will not be able to keep up with the group. In this instance no refund will be given.
While alpacas are generally calm, reserved creatures, they are still wild animals and can therefore be unpredictable. We have done our best to minimise the risks of accidents but unfortunately we can never completely eliminate this risk. Prior to the experience we will brief you on our health and safety procedures and it is your responsibility to follow them at all times. We cannot accept responsibility for any accidents or injuries that occur whilst you are on our premises.
Bookings can be made online, via email or by phone. Online bookings or bookings via email must be made 48 hours in advance but please feel free to call us within 48 hours for last minute availability.
Please be aware before you book your experience that we cannot offer refunds if you change your mind. We will try to re-book you at a later date if there is a genuine reason for not attending, at our discretion, but during busy holiday periods this may not be possible.
We do not issue refunds due to inclement weather. We do run experiences in the rain so please be prepared to bring some wellies and wet weather gear with you. Although we wish it were not so, the weather is not within our control.
If we have to cancel for any reason you will either be offered a later date or a refund.
Please ensure you arrive 15 minutes prior to your allotted start time to allow for you to be booked in. In order to ensure our experiences run to schedule, we are unable to accommodate late arrivals and a refund will not be given.
If you have underlying health conditions then it is your responsibility to assess whether you are fit to undertake the experience. If in doubt please consult a medical professional prior to the experience.
Children remain the responsibility of the supervising adult at all times whilst on site. Please ensure they are capable of completing the experience they are booked for and ensure they remain under your control at all times.
Although our alpacas are clean animals we would strongly advise washing hands prior to eating food and leaving the site.
We reserve the right to refuse your participation if we feel you are under the influence of alcohol or recreational drugs.