ALPACA ZEN TIME
Let the stresses of life disappear - we give you access to enjoy the calm and tranquillity of Mad House Farm's beautiful fields so you can lie back and relax in the soothing presence of our beautiful alpacas.
As alpaca owners, it's a real privilege to be able to come to the field, roll out a blanket and relax. You're surrounded by nature, it's calm and quiet and you can just sit and watch the alpacas doing what alpacas do.
So we want to share that privilege with you by giving you an escape from whatever is going on in your life with Alpaca Zen Time.
Bring a blanket, pop-up chair or just yourselves and settle down in the field with Loki, Gino and Copper, our male alpacas for 90 minutes, or longer if you prefer.
During your experience, we'll be close by so you can ask us any questions about the alpacas you would like and we'll do our best to answer them.
If you'd like to get closer to the boys, just let us know and you can purchase a bag of feed to give to them.
If you need to destress or you just want some time out, Alpaca Zen Time is for you.
£25 PER PERSON
Children aged 0 to 10: Free of charge (must be accompanied by 1 paying adult)
Additional time charged at £5 per 30 minutes
Feed the alpacas for an additional £1.50
WEAR WEATHER-APPROPRIATE CLOTHING & FOOTWEAR
WHAT YOU GET
Introductory talk and safety briefing
Free access to the field to sit and relax amongst the alpacas.
Optional opportunity to feed the alpacas while you're here
What You Need To Know
Mad House Farm is a working farm with minimal facilities in a rural location. The treks will involve walking with your Alpaca on rough and uneven ground in multiple weather conditions.
You therefore need good levels of mobility to properly engage in the experience. You must be capable of walking at a pace that keeps up with the rest of the group without putting a strain on your health so please consider this before attending the experience.
While Alpacas are calm and good-natured creatures, they are still large wild animals and can therefore be unpredictable. It is imperative that you supervise any children you bring with you at all times, ensuring they remain by your side and are not allowed to roam around freely. This is vital to ensure their safety.
When bringing young children, you must be fully confident that your child can walk for 30 to 40 minutes without issue. If this is not possible, you must use a carrier or baby sling. The grounds are not suitable for pushchairs and you will need both hands available to control your Alpaca for the entirety of the experience.
Please be aware that you must ensure your hands are washed and cleaned after handling the animals, before you consume food or drink. This is to reduce the risk of infection.
Booking Terms and Conditions
Please note that this is an outdoor experience on farm tracks. These tracks are not smoothly tarmacked and may be uneven or muddy. As a result, our experiences are not accessible for wheelchair users or pushchairs.
While our Paca Picnic experiences are suitable for a wide range of people, all of our Alpaca Walk experiences require a degree of physical fitness. You will have to be able to walk or stand unaided for between 60 and 90 minutes in order to properly handle the alpaca or to keep up with the group. When bringing young children, adults must feel confident that their child can walk the whole distance of this experience. If they cannot, you must bring a sling or a carrier - we cannot allow you to carry your child as you must have both hands on the rein of the alpaca at all times.
We reserve the right to refuse you participation of the experience if we feel it is a risk to your own safety or we feel you will not be able to keep up with the group. In this instance no refund will be given.
While alpacas are generally calm, reserved creatures, they are still wild animals and can therefore be unpredictable. We have done our best to minimise the risks of accidents but unfortunately we can never completely eliminate this risk. Prior to the experience we will brief you on our health and safety procedures and it is your responsibility to follow them at all times. We cannot accept responsibility for any accidents or injuries that occur whilst you are on our premises.
Bookings can be made online, via email or by phone. Online bookings or bookings via email must be made 48 hours in advance but please feel free to call us within 48 hours for last minute availability.
Please be aware before you book your experience that we cannot offer refunds if you change your mind. We will try to re-book you at a later date if there is a genuine reason for not attending, at our discretion, but during busy holiday periods this may not be possible.
We do not issue refunds due to inclement weather. We do run experiences in the rain so please be prepared to bring some wellies and wet weather gear with you. Although we wish it were not so, the weather is not within our control.
If we have to cancel for any reason you will either be offered a later date or a refund.
Please ensure you arrive 15 minutes prior to your allotted start time to allow for you to be booked in. In order to ensure our experiences run to schedule, we are unable to accommodate late arrivals and a refund will not be given.
If you have underlying health conditions then it is your responsibility to assess whether you are fit to undertake the experience. If in doubt please consult a medical professional prior to the experience.
Children remain the responsibility of the supervising adult at all times whilst on site. Please ensure they are capable of completing the experience they are booked for and ensure they remain under your control at all times.
Although our alpacas are clean animals we would strongly advise washing hands prior to eating food and leaving the site.
We reserve the right to refuse your participation if we feel you are under the influence of alcohol or recreational drugs.